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Documentation Index

Fetch the complete documentation index at: https://docs.getsmartalex.com/llms.txt

Use this file to discover all available pages before exploring further.

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Plans

Professional

**99/month**  ·  or 990/year (save $198)250 included minutes · 1 phone number · 1 AI agent · 10 concurrent call slots · Knowledge base · Email & calendar integrations.Month to month. No contract.

Real Estate

**3,000/month**  ·  or 28,800/year (save $7,200)300 included minutes · 10 phone numbers · 10 concurrent call slots · Lead tracking & CRM · Showing bookings · Dedicated account manager.Built for real estate agencies and brokerages.

Dental

**349/month**  ·  or 3,350/year (save $838)300 included minutes. Pre-tuned for dental practices: appointment scheduling, patient enquiries, after-hours handling.

Enterprise

CustomVolume pricing, SSO/SAML, custom integrations, dedicated account manager, 99.9% uptime SLA, white-label options.Contact sales.

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Add-ons

Modular capabilities you can add to any paid plan.
Add-onPriceWhat it unlocks
Outbound Campaigns$49/monthOutbound call campaigns, sequences, and automation
Unified Inbox$39/monthOne inbox across SMS, email, WhatsApp, and social channels
Power Tools$29/monthMarketing Hub plus third-party integrations: payments (Yoco), bookings (iCal), and custom HTTP tools

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Usage-based pricing

Once your plan’s included minutes are used, additional usage is deducted from your prepaid wallet at these rates:
ItemRate
Web calls (widget)$0.08/min
Phone calls (inbound or outbound)$0.11/min
Additional phone numbers$1/month each
Additional concurrency slot$9.60/slot/month
How wallet billing works: top up your wallet with credits, plan minutes are consumed first, then wallet credits cover any overage automatically.

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What’s included on every paid plan

  • AI voice agents with natural conversation
  • Inbound call handling and outbound calls
  • PBX integration (3CX, Yeastar, FreePBX, Avaya, Mitel, Microsoft Teams, and more)
  • BYO carrier or SmartAlex-provisioned numbers
  • Call recording, transcription, and AI-generated summaries
  • Real-time analytics and dashboards
  • REST API access
  • MCP server for AI assistant integration
  • Team management with role-based permissions

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Free trial

New accounts get a 7-day free trial with full platform access on any plan. Included minutes are usable from day one so you can run real test calls.

Start Free Trial

Get started in under 60 seconds.

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Frequently asked questions

Start with a 7-day free trial on any plan. Your included minutes are available immediately so you can place real calls.
Additional minutes are charged at 0.08/minforwebcallsand0.08/min for web calls and 0.11/min for phone calls, deducted automatically from your prepaid wallet balance.
Concurrency is how many calls your AI can handle at the same time. Professional and Real Estate include 10 slots. Add more at $9.60/slot/month if you need them.
Yes. Upgrade, downgrade, or cancel from your account settings at any time. No long-term contracts or cancellation fees on Professional. Enterprise contracts are negotiated per customer.
Add credits to your wallet and usage is deducted automatically. Your plan’s included minutes are used first, then wallet credits cover any overages.
Yes. Pay annually on Professional or Real Estate to save vs. monthly billing. Enterprise offers custom annual terms.
All major credit cards via Stripe on Professional, Dental, and Real Estate. Enterprise supports invoice billing.
None on the standard plans. Enterprise deployments with significant custom integration work may include a project fee, agreed upfront.

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Enterprise

Custom solutions for high-volume customers and regulated industries. Includes:
  • Volume-based pricing
  • Custom integrations
  • Dedicated account manager
  • 99.9% uptime SLA with service credits
  • SSO / SAML authentication
  • White-label options
  • Compliance attestations under NDA
  • Priority support with named escalation path

Contact Sales

Talk to the enterprise team.