Overview
The Dashboard is your SmartAlex command center. It provides a quick overview of your account status, key metrics, and guides you through setup.Setup Checklist
New accounts see a setup checklist guiding you through the essential first steps:Create Your First Agent
Build your AI voice agent with custom personality and knowledge.Status indicators:
- Gray circle: Not started
- Green check: Completed
Key Metrics
After setup, your dashboard displays:Call Summary
| Metric | Description |
|---|---|
| Total Calls | All calls in the selected period |
| Inbound Calls | Calls received on your numbers |
| Outbound Calls | Campaign calls made |
| Web Calls | Calls from website widgets |
Performance Metrics
| Metric | Description |
|---|---|
| Average Duration | Mean call length |
| Connect Rate | Percentage of answered calls |
| Sentiment Score | Positive vs. negative call ratio |
Cost Overview
| Metric | Description |
|---|---|
| Current Usage | Minutes used this billing period |
| Estimated Cost | Projected monthly cost |
| Wallet Balance | Prepaid credit remaining |
Time Period Selection
View metrics for different time periods:- Today - Current day
- Yesterday - Previous day
- Last 7 days - Weekly view
- Last 30 days - Monthly view
- Custom range - Select specific dates
Quick Actions
The dashboard provides shortcuts to common tasks:| Action | Description |
|---|---|
| Create Agent | Start the agent creation wizard |
| Get Number | Provision a new phone number |
| Start Campaign | Create a new outbound campaign |
| View Calls | Jump to call logs |
Recent Activity
See your most recent calls at a glance:- Caller/recipient name or number
- Call direction (inbound/outbound/web)
- Duration and outcome
- Sentiment indicator
- Click to view full details
Notifications
System notifications appear on the dashboard:- Campaign completions
- Usage alerts
- Billing reminders
- New feature announcements