> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getsmartalex.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> SmartAlex is an AI voice assistant platform that automates business phone communications 24/7. Build custom AI voice agents, run outbound campaigns, manage contacts, and integrate via MCP, with a public REST API coming soon.

## What is SmartAlex?

SmartAlex is an AI voice assistant platform that helps businesses automate phone communications 24/7. Create custom AI agents that handle inbound calls, schedule appointments, qualify leads, capture customer information, and run outbound calling campaigns.

<Card title="Get started" href="/quickstart" horizontal>
  Set up your first AI agent in under 5 minutes.
</Card>

## Why SmartAlex?

* **Natural, human-sounding voices** across a wide range of accents and character options
* **Advanced conversational AI** for context-aware, intelligent interactions
* **Buy phone numbers in 9 countries**: United States, Canada, United Kingdom, Australia, New Zealand, Netherlands, Denmark, Finland, South Africa
* **Integrates with your existing PBX**: 3CX, Yeastar, FreePBX, Asterisk, Avaya, Mitel, Microsoft Teams, RingCentral, Grandstream, Euphoria Telecom, Switch Telecom, and any SIP-compliant system
* **99.9% uptime SLA** on Enterprise plans so your business never misses a call
* **7-day free trial** on all plans, no credit card required to explore the product
* **MCP server** for AI assistant and automation integration, with a public REST API coming soon
* **Campaign management** with retry logic, scheduling, and real-time monitoring
* **Real-time call analytics** with transcripts, recordings, sentiment analysis, and AI-generated summaries

## Who is SmartAlex for?

* **Dental and medical practices**: appointment scheduling, patient enquiries
* **Real estate agencies**: lead qualification, property information, viewing scheduling
* **Professional services**: client intake, conflict checks, scheduling
* **Dealerships**: service status enquiries, parts enquiries, after-hours coverage
* **Small businesses**: after-hours call handling, receptionist replacement
* **Enterprise call centres**: IVR replacement, queue qualification, multi-site deployment

## Get started in 3 steps

<Steps>
  <Step title="Create your AI agent">
    Describe what your agent should do in plain language. Choose a voice, upload any knowledge base documents. SmartAlex configures everything automatically.
  </Step>

  <Step title="Get a phone number">
    Pick a dedicated phone number in any of 9 supported countries. Assign it to your agent with one click. Or connect your existing PBX over a SIP trunk.
  </Step>

  <Step title="Go live">
    Your agent starts answering calls immediately. Monitor performance in real time from your dashboard, review transcripts, and refine as needed.
  </Step>
</Steps>

## Explore

<CardGroup cols={2}>
  <Card title="AI agents" href="/essentials/agents">
    Build voice agents with natural voices, custom knowledge bases, and industry templates. Deploy in under 5 minutes.
  </Card>

  <Card title="Add-ons" href="/essentials/add-ons">
    Four optional upgrades: outbound campaigns, a unified inbox, power tools, and a meeting assistant. Toggle any on top of your plan.
  </Card>

  <Card title="Telephony" href="/telephony/overview">
    Connect your existing PBX or bring your own numbers over SIP, replace your IVR, and manage transfers.
  </Card>

  <Card title="MCP server" href="/mcp/overview">
    Connect Claude, Cursor, or any MCP client to manage SmartAlex programmatically.
  </Card>

  <Card title="Pricing" href="/pricing">
    Professional from \$99/month (1 agent and 250 minutes included). Industry and Enterprise plans available, with a 7-day free trial.
  </Card>

  <Card title="FAQ" href="/faq">
    Common questions on AI voice agents, pricing, integrations, and troubleshooting.
  </Card>
</CardGroup>

<Note>
  Want to know exactly what an agent can do on a live call, from taking payments to booking appointments to transferring to a human? See [Agent tools and connectors](/essentials/agent-tools) for the full list of in-call actions and integrations.
</Note>