> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getsmartalex.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Tools & Connectors

> What your AI agent can actually do on a call: take payments, book appointments, transfer to a human, search the web, and connect to your own systems.

An agent isn't just a voice. During a live call it can take real actions: move money, book time, hand off to a person, look things up, and reach into your other tools. You switch these on per agent from the **Tools** section in Agent Studio.

```mermaid theme={null}
flowchart TB
    Call(["Live call"]) --> Agent["AI Agent"]
    Agent --> G1["Book & schedule"]
    Agent --> G2["Get paid"]
    Agent --> G3["Hand off to people"]
    Agent --> G4["Reach out"]
    Agent --> G5["Know things"]
    Agent --> G6["Your own systems"]
```

## Book and schedule

| Tool                   | What it does                                             |
| ---------------------- | -------------------------------------------------------- |
| **Create booking**     | Book an appointment on your connected calendar, mid-call |
| **Check availability** | Look up open slots before offering a time                |
| **Schedule meeting**   | Book a meeting for the caller                            |
| **Schedule viewing**   | Real-estate variant: book a property viewing             |
| **Schedule callback**  | Set a follow-up callback to the caller's number          |

## Get paid

| Tool                  | What it does                                                    |
| --------------------- | --------------------------------------------------------------- |
| **Send payment link** | Generate and send a checkout link to the caller during the call |

Payments run through your connected payment provider (card links), so the caller can pay without leaving the conversation.

## Hand off to people

| Tool                      | What it does                                                   |
| ------------------------- | -------------------------------------------------------------- |
| **Transfer call**         | Hand the live call to a human or another number                |
| **Warm transfer**         | Announce the caller to the recipient before connecting the two |
| **Transfer to extension** | Route the call to a PBX or SIP extension                       |
| **Forward call**          | Forward the call to another destination                        |

## Reach out

| Tool              | What it does                                    |
| ----------------- | ----------------------------------------------- |
| **Send email**    | Draft or send an email during or after the call |
| **Send SMS**      | Text the caller from your number                |
| **Send WhatsApp** | Message the caller on WhatsApp                  |
| **Send brochure** | Send a brochure to the caller (real-estate)     |

## Know things

| Tool                 | What it does                                                         |
| -------------------- | -------------------------------------------------------------------- |
| **Knowledge lookup** | Answer from the agent's [knowledge base](/essentials/knowledge-base) |
| **Web search**       | Pull real-time information from the web mid-call                     |

## Capture

| Tool                     | What it does                                       |
| ------------------------ | -------------------------------------------------- |
| **Create lead**          | Capture a lead from the conversation into your CRM |
| **Notify listing agent** | Alert the listing agent about a call (real-estate) |

## Your own systems

Connect the agent to the rest of your stack two ways:

* **Connectors** (see below), one-click integrations we maintain.
* **Custom HTTP Tools**, wire the agent to any HTTPS endpoint you own. Requires the Power Tools add-on. See [HTTP Tools](/guides/http-tools/overview).

## Connectors

Switch on ready-made connectors from the **Connectors** section in Agent Studio. The catalog includes:

| Connector                          | What the agent can do                                       |
| ---------------------------------- | ----------------------------------------------------------- |
| **SmartAlex CRM**                  | Read contacts, deals, and call history                      |
| **Stripe**                         | Create payment links, read customers, check invoices        |
| **Yoco**                           | Take card payments via payment links                        |
| **Gmail**                          | Draft, send, and search email                               |
| **Google Calendar / Outlook**      | Check availability and book meetings                        |
| **Calendly / Nightsbridge / iCal** | Share booking links and sync availability                   |
| **Slack**                          | Send messages and fetch channel data                        |
| **Notion**                         | Search, read, and update your workspace                     |
| **HubSpot**                        | Read and update CRM contacts, deals, and tickets            |
| **Intercom**                       | Read conversations and contacts                             |
| **Linear / GitHub**                | Create and track issues; read repos and PRs                 |
| **WhatsApp / SMS / Telegram**      | Message callers during and after a call                     |
| **Social accounts**                | Publish and DM on Instagram, Facebook, LinkedIn, and TikTok |
| **Ad conversion tracking**         | Send call conversions to Google Ads and Meta                |
| **Custom MCP server**              | Bring your own remote MCP server by URL                     |

<Note>
  Some connectors are plan or add-on specific (for example, Rex CRM is on the Real Estate plan, and Custom HTTP Tools need Power Tools). If a connector is greyed out, check your plan on the [pricing page](/pricing).
</Note>

<CardGroup cols={2}>
  <Card title="Custom HTTP Tools" href="/guides/http-tools/overview">
    Wire the agent to your own HTTPS endpoints.
  </Card>

  <Card title="Back to agents" href="/essentials/agents">
    Create and configure an agent.
  </Card>
</CardGroup>